Privacy Policy

Last Updated: 26 Jan 2026

This Privacy Policy describes how Stowey Properties (“we,” “us,” “our”) collects, uses, discloses, and protects your personal information when you interact with us directly and/or use the Airbnb platform for reservations. By using our services and/or booking properties through Airbnb, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information you submit directly, including but not limited to:

• Contact and profile information (name, email address, phone number)
• Booking details and preferences
• Payment and billing details when applicable
• Communications you send to us or through Airbnb
• Identification information if voluntarily provided for check-in or compliance (government ID, passport details)
  
  

1.2 Information Collected Automatically

When you interact with our website or Airbnb reservation system:

• Usage and device information (IP address, browser type, platform)
• Cookies and tracking technologies (only if applicable via our site)
• Geolocation and search activity if provided through Airbnb tools
  
  

1.3 Information from Third Parties

We may receive information from:

• Airbnb (e.g., booking details, guest verification status)
• Trusted service providers (payment processors, identity verification services)
  
  

2. How We Use Your Information

Your personal information may be used to:

• Process and manage reservations and guest stay details
• Communicate booking confirmations, updates, or inquiries
• Comply with legal obligations, local regulations, and safety standards
• Enhance guest support and respond to requests efficiently
• Improve guest experience and tailor service offerings
  
  

3. Sharing and Disclosure

We may share personal information:

• With Airbnb as part of the booking and guest management process
• With payment processors for secure transaction processing
• With service partners as necessary to fulfill guest services
• To comply with legal or regulatory requirements
  
  

4. Security

We maintain administrative, technical, and physical safeguards designed to protect your personal information. However, no security system is impenetrable, and we cannot guarantee absolute security.

5. Retention

We retain personal information for as long as necessary to fulfill the purposes outlined above, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

Depending on the jurisdiction, you may have rights regarding access, correction, deletion, or portability of your personal data. If your booking is made through Airbnb, certain data rights and controls may be handled through Airbnb’s privacy controls as well.

7. Changes to This Policy

We may update this Privacy Policy when required due to changes in legal requirements, business practices, or Airbnb platform practices. The revised policy will be posted with an updated date.

8. Contact

For questions about this policy or your information:
Email: cburych@westwoodintl.com
Phone: 802-730-2206